Delete your account
Last updated
You can permanently delete your BusPe account and the data linked to it at any time.
In the app (immediate)
- Open BusPe and go to the Profile tab.
- Tap Settings.
- Tap Delete account and confirm.
Your account is deleted straight away. There is no waiting period.
By email
No longer have the app? Email support@buspe.app from the email address you signed in with. To protect your account, we only act on requests sent from that address, and we reply to it to confirm before anything is deleted. We then delete the data within 30 days.
If you never linked an email or Google account (the app can create an account for your phone automatically), there is no way for us to confirm by email that the account is yours, so delete it in the app before you uninstall.
What is deleted
- Your account and sign-in details (email or Google link)
- Your username and profile photo
- Trip history, check-ins and trip position points
- Any game points or leaderboard entries from earlier beta versions
Saved routes, saved places and stop alarms are kept on your phone; uninstalling the app removes them. Deletion cannot be undone. The website has no accounts, so there is nothing to delete there; see the privacy policy for cookies.